Resort Policy

  • Check-in begins at 1:00 PM, and check-out is by 11:00 AM.
  • Early check-in or late check-out requests depend on availability and may incur additional charges.
  • Guests over 18 must present photo identification (Passport, Aadhar Card, Driver’s License, or Voter ID) to complete check-in.
  • Foreign nationals must provide a valid Passport and Visa. Without proper ID, check-in will be denied, the booking will be marked as a NO SHOW, and no refund will be given.
  • Bookings are non-transferable without written consent from the hotel.
  • Special requests are subject to availability and may incur charges.
  • Advance payment guarantees your booking.
  • Room service is available upon request with extra charges for selected menu items.
  • All-inclusive package meals are served in our restaurant according to set meal times.
  • Room service dining is available for an additional fee.
  • Zeezmount Munnar Resort is a minimal plastic zone. We discourage the use of plastic-packed bottles and plastic carry bags.
  • Pets are strictly prohibited.
  • As a nature-friendly resort, we encourage respect for the environment to ensure an enriching holiday experience.
  • Any missing or damaged room supplies, beyond the provided consumables, will be charged at check-out.